Privacy policy

Privacy Policy

This Privacy Policy describes how Zenaura Studio LLC (“Zenaural™”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.zenaurastudio.com (the “Site”).

By using the Site, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

We may collect the following types of information:

  • Order Information: name, billing address, shipping address, email address, phone number, and payment method (processed securely by third-party payment providers; we do not store full credit-card details).

  • Account & Newsletter Information: email address and preferences when you sign up for an account or mailing list.

  • Usage Data: information about how you interact with the Site, such as pages viewed, time on page, and browser or device type (via cookies and similar technologies).

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your order, account, or customer service inquiries

  • Send you marketing emails or updates if you have opted in (you may unsubscribe at any time)

  • Improve our products, services, and website experience

  • Detect, prevent, or address fraud and security issues

3. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, remember your preferences, and understand how visitors use our Site. You may adjust your browser settings to refuse cookies; however, some features of the Site may not function properly without them.

4. Sharing Your Information

We do not sell your personal information.
We may share your information with trusted third parties, such as:

  • Payment processors

  • Shipping carriers

  • Email service providers

  • Analytics and website tools

These providers only receive the information necessary to perform the services on our behalf and are expected to protect your data.

We may also disclose information if required by law or to protect our legal rights.

5. Data Retention

We retain order information for our records as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.

6. Security

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it.

8. Your Rights

Depending on your location, you may have the right to access, update, or delete certain personal information we hold about you. To make such a request, please contact us at hello@zenaurastudio.com.

You may also opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Policy.

10. Contact

If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Email: hello@zenaurastudio.com